b88fb Privacy Policy
Your personal information is our highest priority. With SSL encryption and strict security measures, b88fb is committed to protecting your privacy.
Introduction
b88fb is a trusted online gaming platform in Bangladesh. This privacy policy describes in detail how carefully we handle the personal information you provide when using our website.
This policy applies to all services, products, and digital platforms of b88fb. By using our website, you agree to the terms of this privacy policy. If you have any questions about this policy, you can contact us through our 24/7 live chat service or by email.
We promise that your personal information will never be transferred to third parties without authorization. b88fb respects user privacy to the highest degree and uses industry-standard technology to protect data.
1 What Information We Collect
b88fb collects various types of information that help us provide, improve, and secure our services. The categories of information collected are described below:
1.1 Registration and Account Information
When you create an account at b88fb, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Permanent and current address
- Payment-related information (bKash, Nagad, Rocket account or bank details)
1.2 Transaction Information
Details of every financial transaction, including deposits and withdrawals, are stored securely. This includes the transaction date, amount, method, and transaction ID.
1.3 Technical Information
The following information related to your device and internet usage may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Time of entry and exit from the site
- Cookie and session information
- Log of which pages were visited
1.4 Communication Information
Records of your communications with our customer service team, live chat messages, and email conversations are stored. This is used to improve our service quality and to provide you with better support in the future.
2 Purpose of Using Information
b88fb uses your personal information for the following legitimate purposes:
2.1 Account Management and Identity Verification
Information is used to create, manage, and secure your account. Identity verification is necessary to prevent unauthorized access and to ensure responsible gaming.
2.2 Processing Financial Transactions
The necessary information is used to complete deposit and withdrawal processes. The minimum deposit amount at b88fb is ৳500 and the minimum withdrawal is ৳1,000. Information is accurately verified to ensure secure transactions via bKash, Nagad, Rocket, and bank transfer.
2.3 Service Improvement and Personalization
By analyzing your gaming preferences and usage patterns, we can provide you with a more relevant experience. This helps make our platform more advanced and user-friendly.
2.4 Fraud Prevention and Security
Information is monitored to detect and prevent account fraud, money laundering, and unauthorized activity. Maintaining a safe and fair gaming environment is our first priority.
2.5 Compliance with Legal Obligations
Information is stored and used to comply with applicable laws and regulations, to respond to requests from regulatory authorities, and to cooperate with legal processes.
2.6 Communication and Customer Service
Your contact information is used to send important updates, promotional offers (if you have given consent), and service-related notifications.
3 Information Storage and Security
b88fb applies the highest industry-standard security measures to protect your information.
3.1 Encryption Technology
All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption. This means that information exchanged between your browser and our servers cannot be read by third parties.
3.2 Server Security
Our servers are operated in secure data centers with both physical and digital levels of security in place. Systems are kept secure through regular security audits and updates.
3.3 Access Control
Only authorized personnel can access your information for specific needs. All access is logged and reviewed regularly.
3.4 Data Retention Period
Information is stored while your account is active and, after the account is closed, for a period determined by legal obligations. Once the required period has ended, information is securely deleted.
4 Sharing Information with Third Parties
b88fb does not sell or rent your personal information to any third party. However, information may be shared in certain specific circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with technology service providers, payment processors (bKash, Nagad, Rocket, and banking partners), and analytics providers that assist in operating our platform. All such partners are bound by strict confidentiality agreements.
4.2 Game Provider Companies
Minimum necessary information may be shared with Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers to ensure the gaming experience.
4.3 Legal Authorities
Information may be provided in accordance with the law in response to legitimate legal claims, court orders, or requests from regulatory authorities. In such cases, we always strive to protect the interests of users.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant party. In such circumstances, we will notify users in advance.
5 Cookies and Tracking Technology
5.1 What Are Cookies?
Cookies are small text files stored in your browser. b88fb uses cookies to operate the website properly and to improve your experience.
5.2 Cookies We Use
- Essential Cookies: For maintaining login sessions, security, and the core functionality of the platform.
- Functional Cookies: For remembering your preferences and settings.
- Analytics Cookies: To analyze site usage and improve the service.
5.3 Cookie Control
You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may cause some b88fb services to not work properly.
6 Your Rights and Choices
b88fb gives users the right to control their personal information. Your main rights are listed below:
6.1 Right to Access Information
You can request a copy of your personal information held by us at any time. This request can be made via live chat or email.
6.2 Right to Correct Information
If there is any error in your information, you can request a correction. Most information can be changed directly in account settings.
6.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations.
6.4 Opting Out of Marketing Communications
If you do not wish to receive promotional emails or offers, you can stop this service by using the "unsubscribe" option in any marketing message or by contacting us. However, important account-related notifications will continue to be sent.
6.5 Right to Close Account
You may request to close your b88fb account at any time. After the account is closed, any outstanding funds will be returned and information will be stored for the period required by law.
7 Minors and Age Verification
b88fb's services are only for those aged 21 or above. We are committed to protecting minors from gambling.
Age is verified during the registration process and a national ID card or other valid identity document may be requested if needed. If a user of any account is found to be a minor, their account will be closed immediately and all transactions will be cancelled.
If you believe someone you know is using our services as a minor, please contact us.
8 International Data Transfer
b88fb uses internationally standard server and technology infrastructure, which means that in some cases your information may be stored or processed outside of Bangladesh.
Wherever information is sent, we ensure that it remains protected according to the standards of this privacy policy. This protection is included in data sharing agreements with third parties.
9 Policy Changes
b88fb may update this privacy policy from time to time. If there are significant changes to the policy, we will inform you in the following ways:
- Displaying a notice on the website
- Sending a message to the registered email
- Requesting acceptance of the new policy upon login
The "Last Updated" date is noted at the top of each policy. Continued use of the site after a change means you have accepted the new policy.
10 Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. The fastest way to reach us is through 24/7 live chat.
- 24/7 Live Chat — Support in Bengali
- [email protected]
We generally try to respond to all requests as quickly as possible.